Frequently Asked Questions
If your question was not featured below, please contact your local location for more information.
Enrollment Questions
What is MyHealth?
MyHealth is an Internet based service that provides patients and/or their proxies access to personal medical information and clinic services on-line. MyHealth is available through a secure internet connection at www.saukprairiehealthcare.org/MyHealth. This is offered as a convenience and courtesy by Sauk Prairie Healthcare to our patients and enrollment is voluntary.
How do I sign up?
Sauk Prairie Healthcare patients age 18 and older may request an account.
Sign up steps:
- Sign up during your next appointment. Ask a Registration Specialist for an enrollment request form.
- Activate an account. Complete your enrollment by clicking on the Activate my account link and entering the required information.
Is there a fee to use MyHealth?
Sauk Prairie Healthcare MyHeath is a free service.
Why do I need to supply an e-mail address?
Sauk Prairie Healthcare requires that you provide a current e-mail address to activate your account. A brief message will be sent to this e-mail address to alert you when new information has been posted to your MyHealth account, or to any other account to which you have access. No personal medical information is sent within these e-mail alerts. You will receive an alert when a new test result, or appointment reminder has been posted to your Sauk Prairie Healthcare MyHealth account.
Who do I contact if I have further questions?
If you have questions regarding information contained in your medical record, please contact your clinic. They will assist you directly or connect you to someone who can help.
For enrollment and technical questions please email MyHealth@SaukPrairieHealthcare.org or call 608-644-3044.
Your Medical Records
If some of my health information on MyHealth is not correct, what should I do?
Your MyHealth information comes directly from your Sauk Prairie Healthcare electronic medical record. When viewing information within MyHealth you may notice information that is missing or incorrect. If this should occur, please contact the Sauk Prairie Healthcare Health Information Department at 608-643-7520 to request an amendment form.
MyHealth for My Family or Others I Care for
How can I access the MyHealth account of a child, spouse, parent, or other person I care for?
Access to another person's MyHealth account is strictly controlled and only granted with appropriate authorization and consent.
To request access to another person's (minor or adult) MyHealth account, please contact the Sauk Prairie Healthcare Health Information Department at 608-643-7520 to initiate this process.
Technical Questions
I was logged out of MyHealth what happened?
We aim to protect your privacy and security of your information. While logged into MyHealth, if your keyboard remains idle for 15 minutes or more, you will be automatically logged out. We recommend that you log out of your MyHealth session if you need to leave your computer for even a short period of time.
If you are experiencing difficulties logging into the MyHealth portal please contact the Sauk Prairie Healthcare MyHealth Support team at 608-644-3044 for assistance.