We understand that billing and collections for health care services can be confusing. The following information will assist you in understanding our billing services.
If you have health insurance we will bill your insurance company on your behalf. If your health insurance does not make payment within a reasonable period of time (usually 60 days) and does not respond to our attempts to resolve payment matters, we will then send the bill to you. While we will attempt to provide all information to your insurance company, sometimes they require a response from you to resolve issues related to your claim.
Be sure you know your health insurance policy and all pre-certification requirements. If your heath insurance denies your claim, it is your responsibility to contact them for resolution.
For Sauk Prairie Healthcare's complete Billing and Collections Policy, click here.
Who will bill me?
Depending on the healthcare services you receive, you may receive several different bills. These bills may be from a radiologist, pathologist or other physician specialists. We will attempt to collect all known patient expenses at the time of your visit, including deductibles, co-pays, and coinsurance amounts. For your convenience, we accept cash, check, money order or credit card (Visa and MasterCard).
If you do not have health insurance and worry that you may not be able to pay in full, we may be able to help. We provide financial aid programs to patients based on eligibility criteria. In addition, we may be able to help you identify other available resources or work with you to arrange a manageable payment plan. It is important that you let us know if you will have difficulty paying your bill; federal law requires us to apply our billing and collections criteria consistently to all patients. Unpaid bills may ultimately be referred to an outside collection service, which could affect your credit status.
Sauk Prairie Healthcare provides Community Care to those patients who are financially unable to pay for services provided at the hospital. For more information, please call 608-643-7157 or visit Patient Financial Services at 260 26th Street, Prairie du Sac, Wisconsin.
*To receive basic, facility-specific information about healthcare services and charges, visit PricePoint.
If you have questions about your bill, please contact our Business Services Department at 608-643-7190.
We will treat your questions with confidentiality and courtesy.