October 31, 2008

SPMHC Named 2008 Best in Patient-Centered Care Award Winner

 On hand to accept the award from Melissa Zwiener of NRC+Picker (center) were CNO Karen Thoftne, Acute Care/ICU director Jill Baxter, Obstetrics director Beth Martinka, CEO Larry Schroeder and CFO Carol May

Sauk Prairie Memorial Hospital & Clinics (SPMHC) was recently recognized as a performance leader and one of the best in the nation at providing patient-centered care by the Patient-Centered Care Institute, a division of NRC+Picker and National Research Corporation (NRC).  To receive this distinction, SPMHC demonstrated sustained excellence in the category of “Involvement of Family & Friends.”

“This recognition represents another external validation of what Sauk Prairie Memorial is all about,” said Jill Baxter, SPMHC’s Acute Care/ICU director.  “We take great pride in making sure each patient is able to involve family members in the care process.”

The Centers for Medicare and Medicaid Services (CMS) survey of “Hospital Patient’s Experiences” was utilized to identify top performing hospitals among more than 850 healthcare facilities in the NRC Picker database.  Data includes patient feedback on inpatient (medical, surgical and obstetrical care), outpatient, outpatient surgery and emergency department services.  Each hospital organization or healthcare service was analyzed on sustaining an overall or category-specific quality score among the top 10 facilities/services for a minimum of a 12 month period beginning July 1, 2007 through June 31, 2008.

In addition to earning top honors in the category of “Involvement of Family & Friends,” SPMHC consistently ranks in the top 10 percent in “Overall Rating” and “Willingness to Recommend the Facility to Family and Friends.”

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