Durable medical equipment (DME) is equipment that is used mostly for medical reasons at home, is needed due to an illness or disease, and is made for long-term use. The following are some things to think about when getting your DME.

To find a company that sells medical equipment, look in the yellow pages of a telephone book under “Home Health Care Equipment & Supplies.”  Below are some area companies that have DME.

Start by asking:

  • How long will it take to get the equipment?
  • What is the process for getting the cost paid?
  • Will the cost be paid by your health insurance, Medicaid or Medicare?
  • What are my co-pays?
  • What is the lifetime expectancy of the equipment?
    *    NOTE:  Medicare and private insurance does not pay for DME such as grab bars, reachers, shoehorns, bathtub or shower equipment, toilet seats or commodes.

Before you buy equipment, ask:

  • If it needs repair, is a temporary replacement available?
  • How does the company service items such as hospital beds or wheelchairs?
  • What is the company’s return policy?
  • What options the options if your health condition changes and you do not need the equipment anymore? Especially if it is before the lifetime expectancy of the equipment.
  • Will the new equipment work with equipment your already use?
  • Will the new equipment fit into your living area?
  • What can you do if it is not what you expected, or it does not work out for you?   

When buying medical equipment, remember:

  • If the company will accept “assignment”, it means they accept what Medicaid or Medicare will pay for the equipment, so do not agree to pay for any additional cost.
  • Ask for a “prior authorization” or purchase order number. This is needed if you need to call about the equipment.

As soon as you get the equipment:

  • Check to see if the item is what you ordered.
  • Fully check it to make sure it works for you.
  • Ask for a demonstration on how to use it. 

Some area companies that have Durable Medical Equipment

Loan Closets:

  • St. Vincent De Paul Society – Sauk Prairie, (608) 643-8905  
  • St. Vincent De Paul Society – Baraboo, (608) 356-4649

Service Area Pharmacies:

  • Ballweg Pharmacy, (608) 643-6500   
  • Eannelli Pharmacy, (608) 643-3396
  • Harris Pharmacy, (608) 592-3256   
  • Spring Green Health Mart, 1-800-869-6392

Medical Equipment Companies:
* Call to find out the closest retail showrooms

  • Unity Point at Home: Phone: 1-800-236-1052 
  • Walgreens: Phone: 1-800-297-8346
  • *Home Health United (Baraboo, Janesville, Johnson Creek, Madison Platteville, Portage, Prairie du Sac, and Reedsburg): Phone: 1-800-660-3420

*Sauk Prairie Healthcare has partial ownership of Home Health United

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