Patient Bill of Rights
It is important that you and your family are aware of your rights as a
patient at Sauk Prairie Healthcare.
You have the right to:
- Interpretation services for individuals who speak languages other than
English, use alternative communication techniques or aides for those who
are sensory impaired, or take steps to effectively communicate with the patient.
- Receive hospital care when medically indicated.
- Information about your illness and course of treatment, as well as involvement
with your care plan.
- Have your questions answered about your care, including treatment, medication,
tests, health status and be involved in care planning and treatment.
- Have a family member or representative, and the physician, notified promptly
of your admission to the hospital. Please let us know at any time if there
is someone you want notified of your hospitalization.
- Have care in a safe setting. Please be assured that we take your safety
very seriously. We welcome your comments and ideas.
- Inspect you medical record. We will be happy to provide a staff member
to help you understand the information in your medical record.
- Privacy, whenever possible. Everyone has different needs, so feel free
to talk about your privacy needs with your healthcare providers.
- Confidential healthcare records and communications. Be sure to tell the
staff who you will allow your information to be shared with.
- Advance directives, to specify care if you would ever become unable to
express your wishes.
- Refuse treatment and be informed of the consequences of your refusal.
- Set goals for pain control with your healthcare providers. The staff will
work with you to achieve your pain management goals.
- Accept or refuse transfer to another institution and to be informed of
the consequences of that decision.
- Be free of all forms of abuse or harassment. Please ask to speak with a
manager if you fell you have been abused or harassed in any way.
- Examine and receive an explanation of your hospital bill. This includes
the right to be informed of the source of the hospital’s reimbursement
for his or her services, and of any limitations which may be placed upon
his/her care.
- Be free from restraints in any form that are not medically necessary, or
used for coercion, convenience, retaliation or discipline.
- Know how Sauk Prairie Healthcare handles patient complaints.
- Information of the hospital to other persons or organizations participating
in the provision of his/her care.
- Information concerning any experimental procedure proposed and to refuse
to participate without jeopardizing your care.
- To know the professional status of any persons providing his/her care/services.
- To know the reasons for any proposed change in the professional staff responsible
for his/her care.
- Confidential treatment of your immigration status and your immigrations
status will not be used to discriminate against you.
- Hospital care without discrimination based on race, creed, color, national
origin, ancestry, religion, sex, sexual orientation, age, handicap, marital
status, newborn status, or source of payment. Patients will be treated
with consideration, respect, and recognition of their individuality and
personal needs. Patients’ cultural, psychosocial, spiritual values,
and lifestyle choices are respected.
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Be informed in writing about the hospital’s policies and procedures
for initiation, review, and resolution of patient’s complaints,
including the address where complaints may be filed. Complaints may be
filed directly with the Office of Quality Assurance, P.O. Box 2969, Madison,
WI, 53701. Telephone:
608-266-8481. You may also address your concerns to: Wisconsin Dept. of Health and
Family Services, Office of Civil Rights Compliance, P.O. Box 7850, Madison,
WI, 53707. Telephone:
608-266-9372.
Patient Responsibilities
Just as you have rights as a patient, you also have obligations. At Sauk
Prairie Healthcare, we believe that you and your healthcare providers
are partners, working together to reach a high level of healthcare.
Your obligations to us are:
- Provide up-to-date, accurate information about your health to members of
your healthcare team.
- Ask questions and be sure you understand your treatment plan and medical
condition.
- Follow the treatment recommended by your physician(s) and other healthcare
providers.
- Be considerate of other patient’s rights and privacy.
- Meet financial obligations to the hospital.
- Observe the ban of tobacco use on the property.
Printable Patient Rights